Billing Resources
At NEW Surgery Center, we’re committed to making the billing and insurance process as simple and transparent as possible. Our team is here to answer questions, verify your coverage, and help you understand your financial responsibility before your procedure.
Insurance Verification
Our business office team will verify your insurance coverage before your visit to ensure all information is current. Please bring a valid photo ID, your insurance card, and a payment method for any outstanding out-of-pocket expenses. If your insurance has recently changed, please allow extra time before your appointment to update your records.
As a courtesy, we file insurance claims on your behalf. However, you are ultimately responsible for all charges related to your procedure at NEW Surgery Center. Please direct any questions or disputes about coverage to your insurance company or employer.
You may receive separate bills from your surgeon, anesthesiologist, pathologist, or laboratory depending on the services provided during your procedure.
Financial Responsibility
NEW Surgery Center maintains its own billing policies, separate from your surgeon’s office. Your procedure will be billed to your insurance plan; however, you are responsible for any in-network or out-of-network deductibles, copays, and coinsurance as determined by your insurance carrier.
All copays and known balances are due on the day of service. Remaining balances are due within 90 days of service.
We accept personal checks, Visa, MasterCard, Discover, and American Express. If you are unable to make full payment on the day of surgery, please contact our billing office to discuss payment plan options.
To reach our billing team, call 920-679-0203 or email Nathan.Koffke@newsurgerycenter.com.
Self pay patients
If you do not have insurance coverage, payment in full is required on the day of your procedure. We accept personal checks, Visa, MasterCard, Discover, and American Express. For special circumstances, we may arrange payment plans for non-cosmetic procedures upon approval from our business office.
Estimated Fees
Our care team will provide an estimate of your out-of-pocket costs prior to surgery based on the information available from your insurance provider. These estimates are not final and may vary depending on your physician’s operative report, procedure time, and other factors.
You will be notified of your estimated responsibility by phone or letter before your procedure. Please call our business office at 920-679-0203 if you would like to request an estimate of your facility fees.
Payment options
For your convenience, we accept personal checks, Visa, MasterCard, Discover, and American Express. Unpaid balances over 90 days may be subject to collections.
Additional bills you may receive
Because several providers are involved in your surgical care, you may receive separate bills from:
- Your surgeon
- The anesthesiologist
- Pathology or laboratory services
Each provider maintains independent billing and payment policies.